Customer service is very important to us please contact us if you:
- Have a question about your medication
- Have a query about an online order
- Would like advice about any of our products or services
Refer to the delivery & returns page for our delivery options and policy or how to track your order.
GIVE US A CALL
If your enquiry is urgent or if you prefer to talk to one of our team members
Telephone: 0800 320 20 21 for website enquiries or click here to find details for your local branch.
Lines are open 9am - 5pm Monday-Friday.
If your enquiry relates to an existing order, please have your order number ready.
CHAT WITH US
Our new chat function, on the bottom right of the website, allows you to send us an instant message about your query. We will try to respond within 24 hours, however, if you include your name, phone number or email address this will help us in following up your query.
VISIT ONE OF OUR PHARMACIES
Our pharmacy staff would be delighted to meet you to offer advice and discuss your needs in person. Why not call in and say hello.
For more information, opening times, map & directions, visit our Pharmacies page.
SEND US AN EMAIL
The easiest way to contact us is to drop us an email using the form below. Simply fill in your details and your message, and we'll aim to get back to you within 2 working day. If your enquiry relates to an existing order, please include your order number in the comments section